Privacy Policy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Log files
Log files are maintained for all requests to Poniverse's web servers, and they're regularly purged. These log files capture your IP address and may capture other information you send to our servers as well, but they're not directly linked to your account. Just about every website collects logs like these, and they're used for statistical and diagnostic purposes.
Billing information
Whenever you make an electronic payment to Poniverse, it will be processed by either Stripe or PayPal. These are third-party companies that specialize in protecting your payment card and banking information. Your credit/debit card or bank account details do not touch our servers.
In compliance with PCI regulations, we serve all pages on which you make payments via encrypted connections. Access to the billing information we do store ourselves (your name and address) is only granted to staff on a need-to-have basis.
Technical security
We employ a variety of practices to protect our infrastructure against unauthorized access and ensure the security of your information in transit. You can read more about our technical security measures here.
Custody and sharing of your information
We don't share your personal information with third parties except as needed to provide our services (for example, transmitting your information to a payment processor to facilitate a payment or storing your information on a server we lease). We will never sell your personal information, with the following possible exception:
Your personal information may be transferred to Poniverse's successors (which could be successors to our organization as a whole or successors of individual Poniverse services) for the purpose of continuance. However, if no successor is found in a liquidation event, your personal information will be destroyed.
Location of your personal information
Poniverse is a Canadian organization, with our directors, most of our servers, and physical presence in Canada. However, due to the nature of our services, we may store your data in, or transmit it to, Canada or any other location in the world.
Cookies
Poniverse does not, without your permission, store any information that would, on its own, allow us to identify you or other individual users of our services. We do use cookies to maintain your sessions, track user preferences, and otherwise enhance the user experience. Using Poniverse's services means you consent to our use of cookies. You may opt out of this by adjusting your browser's cookie settings.
We also use advertisements and other third-party services to support our services. Some advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).
DoubleClick DART cookies
We may also use DART cookies for ad serving through Google’s DoubleClick, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising (including some Google AdSense advertisements). This cookie is used to serve ads specific to you and your interests (”interest based targeting”).
The ads served will be targeted based on your previous browsing history (For example, if you have been viewing sites about visiting Las Vegas, you may see Las Vegas hotel advertisements when viewing a non-related site, such as on a site about hockey). DART uses “non personally identifiable information”. It does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers.
You can opt-out of this ad serving on all sites using this advertising by visiting Google's Ad Settings page.
Contacting Us
If you have any questions about this privacy policy, Poniverse's practices, or your dealings with us, please contact us at:
[email protected], or via physical mail:
PoniverseSuite 248
1641 Lonsdale Avenue
North Vancouver BC V7M 2J5
Canada
Last updated: September 9, 2017